Internet service via leased circuits

What is Internet service via leased circuits?

Waves Company provides Internet service via leased circuits to meet the critical business needs of companies and institutions that require a specific, dedicated, non-sharing package that matches the work requirements, and so that its capacity is not affected during peak times. This service is also characterized by the fact that the data upload speed is equal to the data download speed, which meets the needs of many applications that require a high data upload rate.

This service is based on the network connection of the customer’s headquarters with the company’s data center headquarters via the Syrian Telecommunications Company’s infrastructure. The company often uses optical cables in the last section of the circuit instead of copper cables in order to achieve the greatest degree of service stability, prevent interference, and provide the customer with a package with large capacities of up to 100 megabits/second in a single circuit.

To achieve the highest level of service reliability and reduce the service interruption rate to a minimum, Waves Company provides a backup line for the leased circuit, which is an ADSL subscription with the same speed as the backup circuit, programmed to operate automatically with the same real addresses operating on the leased circuit and without any manual intervention.

Also, Waves Company provides many solutions to secure a customized package for customers in case of inability to connect with cables or in case the cost of connection is very high, through many means of transporting the package or network technology, and the solution provided varies according to the technical condition of the customer.

Service advantages:

Continuity and high reliability rate 99.9%

Non-sharing custom package

Professional 24/7 technical support service

High upload rate

Capacities range from 512Kb/s to 100Mb/s per circuit

The service relies on equipment from international brands of high quality and reliability

Symmetric service in which the data reception rate is equal to the data transmission rate

4 fixed addresses are given to each leased circuit, which can be increased for a fee

Backup ADSL line that works in case of emergency failures on the leased circuit

Online monitoring tool that allows the client to monitor the status of the package

Service Level Agreement (SLA)

Waves Company offers its customers the option to sign a service level agreement to guarantee a specific level of service quality or a percentage of service readiness measured annually, with compensation provided when the service readiness percentage falls below what was agreed upon